Transportation

Common Myths About Car Shipping: What You Need to Know About Tracking and Delivery

Your car is one of your most valuable assets, and naturally, you want to keep track of its whereabouts when it’s being shipped across the country. Tracking your vehicle can provide peace of mind while it’s en route to its destination.

What many people don't realize, however, is that there are numerous complex processes in place to ensure your vehicle is transported safely, efficiently, and legally. These processes help determine the best route for your car, and when tracking your shipment, some routes may appear confusing, especially if you're unfamiliar with logistics. In this blog post, we’ll address some common myths and provide clarity on how car shipping tracking and delivery actually work.

Debunking Common Myths About Car Shipping

Myth 1: Auto Transporters Use the Same GPS Systems as Regular Drivers

While GPS is a valuable tool for truck drivers, it's not the same system that everyday drivers rely on. Professional truckers use advanced GPS services tailored for larger vehicles, taking into account factors such as the truck's dimensions (height, length, weight), fuel consumption, and average speed. This specialized system helps them chart safe, efficient, and legal routes for their journey.

Myth 2: Auto Transporters Follow the Same Routes as Regular Drivers

The safest and most legal route for a car transporter is not always the same route that a passenger vehicle would take. Trucks have limitations, such as weight and height restrictions, that prevent them from using certain roads or bridges. For instance, a car hauler, which may be up to 13.5 feet tall, might need to avoid routes with bridges lower than that height. If you notice your car transporter taking a longer route, this is likely the reason.

Myth 3: The Shortest Route Is Always the Best Option

The most direct route on a GPS might not always be the best option for a car transporter. Drivers need to consider road and bridge limitations, as well as other pickups and deliveries along the way. For example, the driver might make a stop in a city near your destination to pick up another vehicle, which can affect the timing of the delivery. It's always a good idea to check the estimated delivery window for any potential delays.

Myth 4: Auto Transporters Can Pick Up and Deliver Vehicles at Any Time

Car shipping isn’t always as flexible as some people expect. Transporters often have to work around various time constraints and schedules. The timeline for delivery could be impacted by factors such as customer availability, refueling, mandatory breaks, and even the driver’s sleep schedule. If you notice that the vehicle is sitting in one location for a while, this could be due to any of these logistical issues.

What to Do If You Want More Accurate Updates

Option 1: Use CarXnow’s Real-Time Shipment Tracking

CarXnow offers real-time tracking for select shipments, which is completely free of charge. If your shipment qualifies, you will receive a unique link to track the shipment after you’ve booked your order. This link will provide quick access to your vehicle's status without the need to contact customer service or the driver for updates.

You will be able to track your vehicle’s location, view carrier and driver information, get an estimated delivery date, and even access inspection documents (Bill of Lading).

Option 2: Contact Your Broker or Transporter

If you don’t have access to GPS tracking, your broker or carrier service will be able to provide you with updates on your vehicle’s status. For shipments booked through CarXnow, you can reach a representative via LiveChat or by calling 888-666-8929 for the latest shipment information.

Option 3: Use Personal Tracking Devices

Tracking devices like AirTags and Tiles are becoming popular for keeping track of luggage or personal belongings, and some auto transporters even recommend using them to track your vehicle. However, these devices might not always provide real-time updates that align perfectly with the transporter’s GPS system. The carrier’s tracking may be based on general milestones, while AirTags and Tiles rely on connections to other iOS devices like iPhones and iPads.

While these personal tracking devices are usually accurate, they may experience occasional delays in reporting location data. Combining these devices with the transporter’s own tracking will give you the most accurate updates on your vehicle’s location.

Option 4: Understand the Timelines for Car Shipping

Before shipping your vehicle, it's important to understand how long the process typically takes. Knowing the distance your vehicle needs to travel and the average time required will help you set realistic expectations for delivery. Keep in mind that the estimated delivery date is only an approximation, as factors like weather, road conditions, and unexpected delays can affect the actual delivery time.

Frequently Asked Questions About Car Shipping and Tracking

Can I Track My Vehicle Shipment?

Yes! CarXnow offers a free tracking webpage for select shipments. After booking, you’ll receive a custom tracking link, which will allow you to see the real-time status of your shipment. You can also contact your broker or carrier for updates if needed.

How Much Does It Cost to Track My Car Shipment?

Tracking your shipment is completely free of charge. Once your order is booked with CarXnow, you will receive a link to a dedicated tracking page where you can monitor your vehicle’s location in real-time.

What Does "In Transit" Mean?

"In transit" simply means that your vehicle has been picked up by the transporter and is on its way to the destination. However, "in transit" also includes time spent on activities such as loading, unloading, and taking mandatory rest breaks. For international shipments, it might also involve waiting in a parking lot or loading zone before the vehicle boards the ship.

Discover More About Car Shipping

Click below for expert tips and step-by-step guides on transporting your car across state lines.

Since 2012, CarXnow has been redefining vehicle shipping across the U.S. and Canada — fast, secure, and hassle-free. With a network of 468 carriers and 625,020+ vehicles delivered, we have the right equipment to transport all types of vehicles — cars, trucks, motorcycles, and more. Enjoy guaranteed service, live GPS tracking, and transport up to 2X faster than the competition.

🚗 Get started today with a free quote and easy online booking! Our expert agents are available every day of the year to assist with your auto transport needs.

Our priority is earning your trust and providing you with peace of mind throughout the entire process. Transparent pricing, no spam, no pushy sales. Call us today: (815) 209 9657